Terms & Conditions
TERMS & CONDITIONS
1. About Us
This website is operated by Leapfrog Distribution Pte Ltd (“Leapfroglobal”, “we”, “us” or “our”), located at 3 Kallang Sector, #06-01, Singapore 349278.
These terms apply to purchases made directly through our website. Please also read our Privacy Policy for information on how we handle personal data.
2. Orders and Availability
Our website accepts orders for delivery within Singapore. By placing an order, you confirm that you are legally able to enter into a binding contract.
An order acknowledgement confirms receipt of your order. Your order is accepted when we expressly confirm acceptance or dispatch the goods.]
All orders are subject to stock availability and payment verification. If an item is unavailable, we will contact you to discuss an alternative or cancellation. We will obtain your agreement before substituting a product. If we cannot fulfil your order, we will refund the amount paid for the cancelled items and any applicable delivery charges.
3. Prices and Payment
Full payment is required at checkout. Applicable delivery and handling charges will be displayed before you complete your purchase.
If we discover a pricing error before accepting your order, we will contact you to confirm whether you wish to proceed at the correct price or cancel for a refund. We will not charge a higher price without your agreement.
4. Processing and Delivery
In-stock orders are normally processed within 24–48 hours after payment verification. We aim to fulfil orders within five business days unless a different timeframe is stated.
Business days exclude Saturdays, Sundays and Singapore public holidays. Custom-built PCs and pre-order items may require additional time, which will be communicated to you.
Delivery times are estimates unless expressly guaranteed. If a significant delay occurs, we will contact you about the available options.
Please report missing, incorrect or damaged items promptly, preferably within seven days of delivery, so we can investigate. This reporting period does not limit your rights under Singapore law.
5. Product Descriptions
Product specifications, included accessories and warranty coverage are stated in the relevant listing or purchase documents.
Images are for illustration purposes. Minor appearance or packaging differences may occur between production batches, but products must meet the agreed description and specifications. We will obtain your agreement before making a material substitution.
6. Warranty Coverage
The warranty period and scope applicable to your product are those stated at the time of purchase. Please retain your invoice or other proof of purchase.
For Armaggeddon PCs, the warranty covers manufacturing defects and hardware failures covered by the applicable warranty terms. Eligible repairs include parts and labour at no additional charge during the relevant coverage period.
Batteries and AC adapters carry a one-year warranty unless a longer period is expressly stated. Other accessories are covered according to their stated warranty terms.
Manufacturer warranties are additional to any rights you have against us under Singapore law.
7. PC Collection and Service
Where your purchase includes first-year collection service, this means collecting your PC from your Singapore address for servicing at our service centre. It does not mean that repairs will be performed at your premises.
Collection arrangements and any applicable transport charges will be explained before service is arranged. Charges will not be imposed where we are legally required to bear those costs.
8. Warranty Exclusions and Data
Our voluntary warranty does not cover:
- Damage caused by accidents, liquid spills, drops, misuse or abuse.
- Damage caused by unauthorised repairs, modifications or overclocking.
- Normal wear and tear, including normal battery deterioration.
- Software issues or data recovery, unless expressly included in your purchase.
A failed HDD or SSD may still qualify for hardware replacement even though data recovery is not covered.
Please back up your files before submitting a device for servicing. Repairs may require storage replacement or operating-system reinstallation, which can erase stored data.
These exclusions do not limit any rights or remedies available under Singapore law.
9. Warranty Service and Remedies
For products with a manufacturing defect or that do not meet the agreed specifications, we will normally seek to resolve eligible claims through:
- Repair.
- A one-to-one replacement with the same model.
- An exchange for another model of the same or similar value, with your agreement.
If repair or replacement is impossible, disproportionate, or cannot be completed within a reasonable time without significant inconvenience, you may be entitled to a price reduction or refund under Singapore law.
10. Voluntary Refund Policy
For eligible products, the following voluntary refund terms apply from the date of purchase:
| Period from purchase | Voluntary refund |
| Within 14 days | A full refund of the amount actually paid for the product may be provided. |
| After 14 days and up to six months | A refund of up to 80% of the amount actually paid may be offered, depending on the product’s condition and applicable law. |
| After six months | No refund is offered under this voluntary policy. Warranty repair or replacement may remain available during the applicable warranty period. |
Eligibility: [Specify eligible products and whether change-of-mind, custom-built PC and pre-order returns are accepted.]
These voluntary terms do not cap or exclude any refund or other remedy required under Singapore law.
11. Return and Refund Arrangements
Please contact us before returning a product so we can provide return instructions and any required return reference.
For voluntary refunds, please include the original packaging, complete accessories, manuals, other supplied items and proof of purchase, where reasonably applicable.
Missing packaging or accessories may affect a voluntary refund amount where permitted by law. This does not limit statutory remedies for defective or non-conforming goods.
Any delivery or return charges applicable to a voluntary return will be explained before the return is arranged. Where the law requires us to bear those costs, we will do so.
Approved refunds will normally be made through the original payment method. We will inform you of the expected processing timeframe.
Vouchers, discounts and other non-cash promotional benefits are not separately refundable under our voluntary policy, subject to applicable law.
12. Display and Pixel Warranty
LCD panels contain millions of pixels. A defective pixel may appear as a permanently bright or dark dot.
Under ARMAGGEDDON’s standard pixel policy, a panel is considered within the acceptable tolerance only when all the following conditions are met:
- No more than 3 bright pixels.
- No more than 3 dark pixels.
- No more than 5 defective pixels in total, combining bright and dark pixels.
If any of these limits is exceeded during the applicable product warranty period, you may submit a warranty claim for assessment. Eligible claims will be handled under our Warranty and Service Policy.
Optional zero-dead-pixel coverage, where available, must be selected at the time of purchase. Its duration and terms will be stated before purchase.
Nothing in this policy limits your statutory rights concerning defective or non-conforming goods under Singapore law.
13. Warranty Extensions
The original purchaser may cancel a purchased warranty extension within 30 days of purchase, provided no warranty claim has been made on the product.
Please contact us for cancellation and applicable refund arrangements. This condition does not limit statutory cancellation or refund rights.
14. Requesting Support
Please provide your name, contact details, order number or proof of purchase, product serial number where available, and a description of the issue.
Telephone: 6547 1611
Email: lfs.ecommerce@leapfroglobal.net
Service centre: 3 Kallang Sector, #06-01, Singapore 349278
We may first assist with troubleshooting before arranging inspection, repair, replacement or another appropriate remedy.
15. Delays Beyond Our Control
If circumstances beyond our reasonable control affect an order or service, we will take reasonable steps to minimise the impact and keep you informed.
This does not remove any cancellation, refund or other rights you may have under applicable law.
16. Consumer Rights and General Terms
Nothing in these terms excludes or limits any liability, consumer right or remedy that cannot legally be excluded or limited under Singapore law.
If any provision is found unenforceable, the remaining provisions will continue to apply. A delay in exercising a right does not waive that right.
We may update these terms from time to time. The version in effect when you place your order will apply to that purchase unless a change is required by law or agreed with you.
These terms are governed by Singapore law. Disputes are subject to the non-exclusive jurisdiction of the Singapore courts, without affecting access to any applicable tribunal or statutory dispute-resolution process.